7 steps for dealing with excuses in the workplace

Nobody loves an excuse. It’s even worse when it’s blatantly obvious that the task you assigned to one of your employees was completely overlooked, unprioritised, and left to the last minute, causing a bottleneck or customer dissatisfaction on the other end. So, it comes as a surprise, then, to see that there are still business owners and managers that allow excuses to flourish in the workplace, which […]