The who, where, why, what, how, and when of the POPI Act

Since the POPI Act came into effect on the 1st of July 2020, many businesses have had to rethink the way that they use and store information of individuals. In some ways, it may place a burden on some small business who have been using the same tactics for years to engage with clients and potential clients. […]

S129 notice to the consumer and “delivery”

There are many reasons why a consumer may default in his payments to a credit provider. Notwithstanding these reasons, the credit provider must follow certain procedures to enforce the agreement. The first step, is for the credit provider to deliver to the consumer a written notice in terms of Section 129(1)(a) of the National Credit […]

The consumer’s rights under the Consumer Protection Act

Can a consumer take you, the service provider, to court because they did not understand some of the terms and conditions of your signed contract? Beware, the answer is Yes! From April 2011 the Consumer Protection Act came into full effect with the result that it is now against the law to use difficult-to-understand language […]

Die verbruiker se regte onder die Wet op Verbruikersbeskerming

Kan ‘n verbruiker jou, die diensverskaffer, hof toe sleep omdat die verbruiker nie sommige van die terme en voorwaardes van jou getekende kontrak verstaan nie? Pasop, die antwoord is Ja! Vanaf April 2011 het die Wet op Verbruikersbeskerming in volle werking getree, met die gevolg dat dit nou onwettig is om moeilik-om-te-verstaan ​​taal in enige […]